FAQ
Are your products genuine Herbalife?
Yes. Every product we sell is a genuine, sealed Herbalife product sourced through an official Herbalife distribution channel in the EU.
What is Herbalife Formula 1 and how can it help me?
Formula 1 is a nutritionally balanced meal-replacement shake. It contains protein, carbohydrates, healthy fats, fibre and 25 vitamins and minerals. Replacing two daily meals of an energy-restricted diet with meal replacements contributes to weight loss; replacing one daily meal contributes to the maintenance of weight after weight loss.
How do I prepare Formula 1?
Mix 2 scoops (26 g) with 250 ml of semi-skimmed milk or a plant drink, add ice and shake for 20 seconds. For extra protein, use 250 ml water with 2 scoops of Formula 1 and 1 scoop of Protein Drink Mix.
Which flavour should I start with?
Vanilla Cream and Smooth Chocolate are our bestsellers. Vanilla is the most versatile – you can blend it with fruit, coffee or cinnamon.
Can I use Herbalife if I'm pregnant, breastfeeding or taking medication?
Please speak to your doctor first. Herbalife products have not been specifically tested for use during pregnancy or breastfeeding, and some ingredients may interact with medication.
Are the products vegan or gluten-free?
Many are – for example Protein Drink Mix, Night Mode, Multi-Fibre Drink and Active Mind Complex. Each product page lists the dietary information; always check the label for allergens.
Can I use Herbalife products when I exercise?
Yes. The Herbalife24 range is made for active people: CR7 Drive and Hydrate during training, Rebuild Strength afterwards. Herbalife24 products carry Informed-Sport certification.
How long does delivery take?
Delivery times depend on your country – you'll see an estimated delivery window on every product page and in your order confirmation. You get a tracking number by email as soon as your parcel ships.
How much does shipping cost?
Shipping is free above the amount shown in the bar at the top of the page; below it a flat rate per region applies, shown in the cart before you pay.
Can I return a product?
Yes. You can withdraw from your purchase within 14 days of delivery, and we also offer a 30-day money-back guarantee on unopened products. See our returns policy for details.
Which payment methods do you accept?
Visa, Mastercard, American Express, Apple Pay and Google Pay, processed securely by Stripe. We never see or store your card details.
Will I pay customs duties?
Within the EU there are no customs duties. Outside the EU, your country's customs office may charge import duties or taxes on delivery; these are not included in our prices.
Didn't find your answer? Email us: hello@herbadaily.com